Did you know that Commercial Steam Team calls every client the week after we do a carpet cleaning job? It’s critical not only to help ensure that every client is happy, but it also makes good business sense in other ways.
For instance, in spite of regularly scheduled maintenance and a high attention to detail, it’s still possible to miss equipment that is starting to slide out of alignment. Catching this early lets us correct the problem before it becomes a problem.
If our clients see something wrong, they tell us, in part because we assure them to do so helps us too!
And if anything is wrong, we schedule a redo. Quality control, after all, means making sure that everything we do is quality.
Follow this link to learn more about why carpet cleaning quality control is essential for our business.