Why do I like being a carpet cleaner? My answer is usually received with a look of disbelief. When people think of carpet cleaning they often think of an overweight guy in a rusty van and a less than white t-shirt. This is one of the reasons that I like being a carpet cleaner. Confused? I like being the best at something and the larger the gap between the best and second best the better. For 13 years our motto has been “don’t just be the best in the carpet cleaning industry. Be the best of any industry!” This has worked wonderfully for me and I have enjoyed passing this on to my employees as well. Demanding the same and compensating accordingly because they are worth it.
The other reason I love being a carpet cleaner is our customers. Loyal fans are a more appropriate term. Knowing that you are making a difference for people and seeing the smiles on their faces when you do is an amazing reward for any hard work. Being greeted like old friends by our customers warms my heart.
Third is being in a position to offer bonuses for quality work and end of the year profit sharing for our employees. Knowing that we are doing things the way they ought to be done, not just the easy way or the most profitable way is very rewarding. Being successful with a clean conscience is rare in any industry, especially this one. As a family owned business, we agreed that it is only worth doing if we can enjoy it. I have to say that I have enjoyed it in so many ways. So yes, I do like being a carpet cleaner.