Posts

Best of Rosemount Award

We recently won the 2014 Best of Rosemount Award for Carpet and Upholstery Cleaning!

bestofrosemount2014

Commercial Steam Team – Your Minnesota Carpet Cleaners

We’re a family owned and family operated business here in the Twin Cities, MN

Our team is dedicated to provide you with superior service and high-quality work at an affordable price. We offer carpet cleaning for residential and commercial businesses throughout the Twin Cities Metro area of Minnesota.

We service all of Hennepin and Ramsey Counties, most of Dakota, Anoka, and Washington Counties, and significant portions of Scott and Carver Counties. (We also do larger projects outside these areas.)

Call us today for a free quote on your carpet cleaning 952-224-7222 or learn more about us at https://www.commercialsteamteam.com/

No Contracts in Commercial Carpet Cleaning

It seems impossible to get just about any service these days without being on a contract.  Contracts would be fine, but the way they are written these days state that you have no choice but to keep using a service even if the service provided doesn’t live up to the promises made by the salesperson who sold the contract.  Contracts should not be an excuse to give bad service.

My family and I own a carpet cleaning company in the Twin Cities Area of Minnesota and we choose not to make our clients sign contracts.  Our family’s motto is “If we aren’t good enough to keep you happy, then we don’t deserve your business.”  This notion seems simple or idealistic, but I think the world could use a big dose of idealism right now.

Growing a Small Minnesota Business Through a Rough Economy

My name is Ryan Zakariasen and my family owns a carpet cleaning company in the Twin Cities Area of Minnesota named the Commercial Steam Team.  When we started the company out of my garage in Lakeville, the economy was booming.  Shortly after the birth of our company, the economy went from boom to crash.  This is not good for commercial carpet cleaning companies because we rely on company budgets to leave room for professional carpet cleaning.  Similar to the residential market, anything you don’t have absolute faith in goes in the “maybe-next-year-pile”.  I think this is where most companies have gone wrong.  While they were fat and happy gorging themselves on a plentiful economy they let quality slip.  Whether growing too fast to train their people or too much faith that advertising will replace any lost clients, they managed to create doubt in their client’s minds.  Doubts like; I think that’s the best they can do, but is it really?  Even if it is the best they can do, are the results really worth the cost?

After the economy turned, carpet cleaning company owners panicked and began cutting corners furthering the doubt in their clients minds.

I believe it is because we have left no doubt in our clients minds that they see the money we are saving them instead of the money we cost them.  The truth is that cleaning the carpet is far cheaper than replacing the carpet, especially when you factor in the cost of shutting down and moving all the furniture and equipment.  A downturned economy is the worst time to skip carpet cleanings because the cost of replacing could be real trouble for companies trying to walk a fine budget line.  Our clients sustain us through this quicksand economy because they have absolute faith in us, from our practices to our people. Our company was founded on this trust, and is the reason we are here today.

Meet The Team: Russ Jr.

Russ Zakariasen Jr. cst shirt, desk

Russ Zakariasen Jr. –  President

Carpet cleaning can be frustrating, but it can also be the easiest thing in the world.  Getting to know who you will be working with can help ease the stress of deciding who to choose for your carpet cleaning needs.  Who better to get to know than the president of the company?

Russell Hamline Zakariasen III, or Russ Jr. as we call him, was born in Quincy Callifornia and raised in Burnsville Minnesota.  Athletic by nature he was the captain of the golf team for the Burnsville Braves, later changed to the Burnsville Blaze.  He attended business school at the University of Minnesota in Minneapolis.  Now of course he is president of Commercial Steam Team working with his dad and brother.

Russ Jr. can often be spotted at Kaposia Park in South St. Paul playing disc golf with his brother Ryan or at Northfield Golf Club playing golf with his Dad.  His greatest passion has been coaching his sons basketball and football teams in the Rosemount Athletic club.

I sat down with Russ Jr. and asked him a little Q&A to help you get to know him better.

Q.  How did you get into the professional carpet cleaning industry?

A.  Like most kids I needed a summer job in High School.  I started telemarketing for a carpet cleaning company in Bloomington Minnesota.  I worked at that company through my last two years at Burnsville High School and through my four years at the University of Minnesota.

Q.  What do you like about the carpet cleaning industry?

A.  I love the daily interaction with our customers.  We have built such a loyal customer base over the years with wonderful people. They really show appreciation for the way we do business.  That positive reinforcement means a lot.

Q.  What was most important to you when starting this company?

A.  We wanted to create an environment where we found nothing but the very best employees, then treated them with appreciation, respect, and paid them well, so they would stay with our company long term, and treat our customers the way we need them to.  This really worked well!!

Q.  What is it like working with your family?

A.  I truly enjoy working with my family, working toward a common goal together.  We also are so lucky to have employees who feel like a part of our extended family.