Businesses, especially property managers, tend to have a lot of problems setting up their billing with residential-heavy carpet cleaning companies. Often, these companies force these property managers into yearly contracts. Now these property managers can be stuck with these headaches for at least a year:
- Bills being sent to the job site instead of the billing address.
- Companies expecting to be paid on site or in advance, instead of 30 days out.
- No understanding of budget restrictions.
- Locations of cleanings not listed on invoices causing confusion about which locations have been cleaned or paid for.
These may not seem like big issues, but when you’re in the property management business these problems can happen over and over, even hundreds of times a year. Even if they are minor headaches, they add up. I own a commercial carpet cleaning company in the Minneapolis / St. Paul area and surrounding suburbs. I have found that it takes a lot of the stress away from property managers to know that they do not have to sign a contract and they can leave at any time. After all, if we don’t make them happy then we don’t deserve their business. Most residential companies do less than 10% of their business with other businesses. As a commercial carpet cleaning company doing over 85% of our business with other businesses, we have learned the importance making billing simple and easy to reduce the stress and headaches that property managers face on a daily basis.