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CST Quality Control Means The Best Job For You

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Did you know that we have a Quality Control System in place at CST? Aimed at making sure that every job we do is the BEST job, our Clean Carpet Quality Control (CCQC) System has been in place for years, and monitors every aspect of each project.

From initial calls and scheduling, through the actual project itself and even to follow-up calls to ensure everything met or exceeded your expectations, CCQC is here to make sure that you are completely happy with our work.

Since we build our business based on referrals, its critical to us that everything is perfect for you. How else can we get more referrals!

Read about our CCQC program here, and please send us referrals – it helps us grow even stronger and better at what we do!

Carpet Cleaning Quality Control Calls Are Key

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Did you know that Commercial Steam Team calls every client the week after we do a carpet cleaning job? It’s critical not only to help ensure that every client is happy, but it also makes good business sense in other ways.

For instance, in spite of regularly scheduled maintenance and a high attention to detail, it’s still possible to miss equipment that is starting to slide out of alignment. Catching this early lets us correct the problem before it becomes a problem.

If our clients see something wrong, they tell us, in part because we assure them to do so helps us too!

And if anything is wrong, we schedule a redo. Quality control, after all, means making sure that everything we do is quality.

Follow this link to learn more about why carpet cleaning quality control is essential for our business.