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Have You Checked Your Carpet Warranty?

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Did you know that your carpet warranty requires you to do certain things?

For instance, Home Depot limited warranties require you to have your carpet cleaned every 12-18 months using the hot water extraction method (such as the one used by Commercial Steam Team).

They also recommend that you vacuum at least twice a week.

Stain and Soil Warranties can be even more specific, since coverage is limited to certain items that can cause the stain, and often exclude non-food and non-beverage items, for instance. Even here, many items that have strong dyes such as coffee, curry, mustard, and herbal tea are also not covered under soil and stain warranties. Be aware that bodily fluids are also typically excluded.

If you have a tough stain to get out or a carpet under warranty, call the professionals at Commercial Steam Team to make sure you can get the longest life for your carpet!

New Carpet and Warranties

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Remember when you talk with the carpet salesman that he or she is there to sell you carpet. As a result, things can go so fast that some topics may or may not get discussed, so it’s a good idea to have your questions ready and written down before you start the discussion.

If you are looking at new carpeting make sure that you read the warranty restrictions from the manufacturer. Some of the manufacturers have guidelines that if not followed will void the warranty.

Also check to see if there are any warranty guidelines regarding having your carpet cleaned by a professional. If professional cleaning guidelines must be met do you need to have the cleaning bills to prove you have met the guidelines?

There are many other guidelines to note on the warranty including high traffic areas voided such as stairs and hallways. Certain types of stain warranties are voided if they were caused by vomit, foods that contain dyes, bleach, urine, etc.

Is your carpet due for a cleaning? Give Commercial Steam Team a call 952-224-7222